FAQ

FAQ's

 

Where is ATR located?
ATR is headquartered in West Footscray, Melbourne.
 
How can I contact ATR?
You can reach us via email at advancedtrackandroad@gmail.com.au
 
Can I pick up a part from you?
Unfortunately, we do not offer pick-up services. However, we ensure swift deliveries using the best methods to get your products to you as quickly as possible, no matter where you are in Australia or New Zealand.
 
Which countries do you ship to?
ATR currently ships to Australia and New Zealand. If you are located outside of these countries, please contact us for custom shipping options.
 
What is the availability and dispatch time?
We make every effort to keep all products in stock. If an item is out of stock, it will be indicated accordingly. Items purchased before 1:30 PM are typically shipped on the same day of purchase.
 
Does ATR supply hoses and fittings for the Astra pump kit?
We do not provide hoses and fittings for the Astra kit due to the diverse requirements of each installation. However, detailed fittings information is listed in the instructions and can also be viewed on the TECH page.